Terms and Conditions - House Clearance Heston

Welcome to our House Clearance Services in Heston. These Terms and Conditions govern your use of our services and outline our mutual rights and obligations. By engaging our services, you agree to abide by these terms.

1. Introduction

Our company is dedicated to providing efficient and reliable house clearance services in Heston. We strive to ensure customer satisfaction by delivering high-quality services in a timely manner.

2. Definitions

• Client: An individual or entity that engages our house clearance services.
• Services: All activities related to house clearance, including removal, disposal, and recycling of items.
• Agreement: This document outlining the terms and conditions.

3. Services Provided

3.1 Scope of Services

We offer comprehensive house clearance services, including:

• Removal of unwanted items
• Responsible disposal and recycling
• Cleaning of cleared areas
• Special handling for sensitive items

3.2 Service Standards

Our team is committed to maintaining high standards of professionalism, ensuring that all services are performed efficiently and with care.

4. Booking and Confirmation

To schedule a house clearance, clients must provide accurate information regarding the property and the scope of work. Upon receiving a booking request, we will confirm the appointment and provide an estimated timeline for completion.

5. Payment Terms

Payment for services is due upon completion of the clearance. We accept various forms of payment, including cash, credit cards, and bank transfers. Detailed invoices will be provided for transparency.

6. Cancellation and Rescheduling

Clients may cancel or reschedule services with at least 48 hours' notice. Cancellations made within 48 hours may incur a cancellation fee to cover administrative costs.

7. Liability

While we take utmost care in handling your belongings, we are not liable for any pre-existing damage or unforeseen incidents beyond our control. Clients are advised to inform us of any fragile or valuable items that require special attention.

8. Privacy Policy

We are committed to protecting your privacy. Personal information collected during the booking and service process will be used solely for providing and improving our services. We do not share personal data with third parties without consent.

9. Governing Law

These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the jurisdiction of the courts in Heston.

10. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

11. Environmental Responsibility

We are committed to environmentally responsible clearance practices. This includes recycling and donating items where possible to minimize landfill waste.

12. Customer Obligations

• Provide accurate information about the property and items to be cleared.
• Ensure access to the property is available on the scheduled date.
• Secure any valuable or sensitive items that require special handling.

13. Force Majeure

We are not liable for any delays or failures in service due to circumstances beyond our control, including natural disasters, acts of government, or other unforeseen events.

14. Dispute Resolution

In the event of a dispute, we encourage open communication to resolve the issue amicably. If a resolution cannot be reached, disputes will be handled in accordance with the governing law provisions.

15. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be in effect.

16. Entire Agreement

These terms and conditions constitute the entire agreement between the client and our house clearance services, superseding all prior agreements or understandings.

17. Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.